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Accessibility

We want everyone to be able to use National Mortgage Guides, including people who use a screen reader, a keyboard, voice control or zoom.

Our Standard

We build this site to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at level AA, and we aim for WCAG 2.2 at level AA.

How We Check It

  • Before any update goes live, every page is scanned automatically against WCAG 2.2 level AA.
  • Our question forms are run from start to finish on a phone and on a computer, and checked at each step.
  • Those tests also check that you can use the site with a keyboard and always see where you are, that text has enough contrast, that buttons are big enough to tap, and that pages fit a narrow screen without scrolling sideways.
  • You can zoom any page. We never turn zoom off.

If something doesn't work for you

Tell us which page and what happened, and we'll fix it.

You can also call us and we'll help you finish what you came to do, such as sending a request, over the phone.

Last reviewed November 8, 2026.

Prefer to talk? Call 1 (833) 445-1349